Patient Comments
Kind Words:
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"The last time we were there, Dr. Koterwas said our son could possibly use his second set of braces but it was not a necessity if we didn't want to do it. He did not pressure us either way and offered to put the braces on same day since we drive over 3 hours to come to this office. That was extremely nice of him. Dr. Koterwas is always honest with us and has been great with both of my kids. The staff is very helpful, especially when we need to go to the different office locations." - Alicia W.
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"When I say I love this place!! First...the customer service and friendliness at this office is outstanding. It's always a welcome feeling when you walk in the door. Everyone there is so professional, very kind, and nice! I have referred so many friends and family to visit. Outstanding office!!! Thank you for changing my smile." - Sheniece W.
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"The patient experience with the staff from the front office to meeting with Dr. Koterwas was phenomenal. Everyone was attentive and we felt very comfortable with the atmosphere (even with COVID precautions, which were also top notch). I definitely will be recommending them to any family and friends." - Denise M.
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"I just wanted to tell you how awesome your staff is. Today the tech working on M's teeth came out and really made my day. She was so kind and made my day by telling me how polite and his teeth are clean. (We argue about brushing all the time.) Thank you all for everything you are doing during this crazy time to keep the kids safe and parents informed." - Kim G.
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"You and your staff are doing an awesome job. I am impressed with how much you guys are doing. You are doing so much more than most places I have been to recently. I know this time has been hard but your office has evolved to the 'new normal'." - Kristen W.
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"Always welcome us like family. Office is up to date and exceeds COVID expectations. Professional and light hearted atmosphere. " - Heather H.
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"The staff was great and they have a good process in place. My shy 10-year-old went in by himself and felt comfortable the whole time. - Jill T.
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"This office has very friendly staff. The wait was short, as well. The doctor was knowledgeable and honest." - Cherelle J.
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“They are absolutely amazing. My daughter refused to smile until we took her to Dr. Koterwas. Now she smiles all the time.” — C. Fowler
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“For anyone who has children with sensory needs ... they are amazing! The staff is wonderful and Chewy (the dog) will make anyone a dog lover. Between the environment and staff, it makes for a very relaxing and soothing experience, and I am so grateful they work so well with my children. Today I watched as the office manager held a little boy’s hand and made him feel safe when getting an impression. She distracted him and even put some of the molding putty on his fingers so he could feel more comfortable with what was going on in his mouth. What would have been traumatic was anything but that. To top it off, he got puppy love and a treat.” — T. Teegarden
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“I had my braces taken off six years ago by an orthodontist in Florida and have suffered from broken retainer after broken retainer. As an active-duty military member, it is a challenge to find a new, trustworthy orthodontist everywhere I go. I took a chance and booked an appointment with Dr. Koterwas. I was able to be seen within a few days of calling and was very happy I made the choice to see him. Scheduling and check-in were easy. He and his assistant took a great amount of time to answer my questions and talk through the options for me. I was very impressed with their care and will undoubtedly go back to them for future orthodontic care. They have my recommendation for any patients seeking a good orthodontist in the Southern Maryland area.” — Melanie C.